IT Risk Management | Empowering Technology Solutions LLC

We Show You Which Risks You Need To Address First...

Most risk reports are useless because everything on them is marked high. Forty findings, no order, no cost attached, and no way for an owner to decide which three to fund this quarter.

We rank by what it would actually cost you if it happened. A vulnerability on a machine nobody uses matters less than the one system your crews cannot work without.

What Our Risk Management Services Do For You

Risks get ranked by business impact, not by technical severity.
You learn what a day of downtime actually costs your business.
Ranked risks inform your IT roadmap, so the fix list is short and funded.
Accepting a risk becomes a decision you made, recorded in writing.
Third-party exposure gets included, because your vendors are your risk.
Continuity plans name the workaround, not just the recovery step.
Insurance questions get easier once the underlying controls exist.

What Clients Say About Us

Fast, Reliable Support Around the Clock

Working with ETS for about a year now, I've had a great experience every time I've contacted them for support and during our new product implementation. They have been flexible when needed and quickly responsive each time we've reached out for support. Employees are great to work with, very respectful and courteous, and at understanding our issue fully before providing possible solutions. I appreciate this company and their employees.

JOSH WRYE

A Trustworthy, Transparent Partner

I could not be happier with ETS. They are always just a phone call or e-mail away to handle our IT issues 24/7. Most of my tickets have been answered AND completed within an hour. Brian has gone above and beyond to make sure we understand our options and how they are going to be implemented. ETS has exceeded my expectations. No question or project is too small or too big for them. You may also think to yourself “Do I need an IT solution?” and the answer is YES and the company is ETS.

KATIE KASSING

Proactive IT Partnership That Exceeds Expectations

We have had the privilege of working with Empowering Technology Solutions for almost two years, and I can confidently say they have exceeded every expectation we had of a managed services partner. From the outset, they demonstrated a deep understanding of both our technical requirements and the strategic objectives of our business. Their team is consistently responsive, knowledgeable, and proactive. Whether it's day-to-day support requests, complex infrastructure projects, or critical incident response, they have delivered with professionalism and precision every step of the way. Their ability to translate technical challenges into actionable business solutions has been instrumental in reducing downtime, improving security posture, and increasing operational efficiency across our organization. What truly sets Empowering Technology Solutions apart is their commitment to partnership. They don’t operate as an outsourced vendor; they function as a true extension of our internal team. Their leadership maintains regular touchpoints with our executive staff, offering transparency, forward-thinking insights, and clear roadmaps for continuous improvement. This strategic engagement has enabled us to stay ahead of emerging technologies and regulatory requirements. In a landscape filled with reactive service providers, Empowering Technology Solutions is a rare find: a proactive, value-driven partner that consistently delivers excellence. I highly recommend them to any organization seeking a reliable, forward-thinking, and results-oriented IT MSP.

JOSEPH PROVENZANO

Responsive, Professional, and Reliable Support

Empowering Technology Solutions (ETS) has been an invaluable partner in managing the IT services for our multiple specialty clinics. Their team is consistently quick to respond, ensuring that any issues or concerns are addressed promptly and effectively. Their proactive approach to IT management has minimized downtime and enhanced the overall efficiency of our operations. What sets ETS apart is their unwavering commitment to providing tailored solutions that meet our specific needs. Whether it’s a complex network configuration or routine maintenance, ETS approaches each task with professionalism and expertise. Their knowledgeable staff are always ready to offer support, ensuring our IT infrastructure remains robust and reliable. The level of service provided by ETS goes beyond just meeting expectations; they consistently exceed them. Their ability to anticipate potential issues and implement preemptive measures has saved us time and resources. It's evident that ETS values our partnership and strives to deliver exceptional service at every opportunity. We highly recommend Empowering Technology Solutions to any organization seeking a responsive, innovative, and dedicated IT service provider. Their comprehensive approach to IT management and customer-centric focus make them a standout choice for any business looking to enhance their technological capabilities.

A A.

A Truly Dependable IT Company

We were lucky enough to find ETS years ago when our current IT company couldn't help us anymore. They are an amazing company with an amazing team. They are very organized and know their field. We have many different software programs that integrate with our main software, and we never have a major issue. It has been wonderful having a company that is so dependable, especially in the IT space where so many companies don't know what they are doing. We happily get to focus on our work rather than the latest IT issue. If you are looking for a company, give ETS a call, you will be so happy you do! :)

JUDY H

How We Put A Number On It For You

Risk work only helps if it ends in a decision. So the output is a short ranked list, and each item on it carries what it would cost if it actually happened, what it costs to fix, and a recommendation to either fund it or formally accept it.

We Start With Your Work

First we establish what your business genuinely cannot operate without, which is rarely the system anybody would expect. For most contractors it is estimating and payroll, not the file server.

We Price Each Downside

Each risk you face gets a rough cost if it happens: idle crews, late invoicing, a missed bid deadline, a notification obligation. Numbers turn an argument about severity into a budgeting conversation.

We Put The Fixes In Order

The list comes back short and sequenced because a list of forty items simply gets ignored in actual practice. Three funded fixes beat forty documented findings nobody ever had the budget to address.

You Can Choose To Accept

Some risks are not worth the cost of fixing, and deciding that deliberately is legitimate. What matters is that it was your call, written down, clearly and intentionally, rather than something nobody noticed.

Risk Assessment and Exposure Ranking

The Short Ranked List You Can Actually Take To A Board

A useful risk assessment starts with a conversation that has nothing to do with technology. What does a day without estimating cost? What happens if payroll cannot run on Thursday? Which client would leave if their data appeared in a breach notice? Once those answers exist, ranking the technical findings becomes straightforward, because each one either threatens something expensive or it does not. Most of them turn out not to, which is the useful part.

The output is deliberately short. A ranked list of the items worth money, each with a rough cost if it happens, a rough cost to fix, and a recommendation. Anything that does not threaten revenue, a deadline, a license, or a client relationship goes onto a second list you can read later or never. That second list is where most scanners spend the entirety of their effort, unfortunately.

Ranking starts from what your business cannot operate without, not from a generic severity score.
Every item carries a rough cost if it happens alongside a rough cost to fix it, so it can be compared.
Findings that threaten nothing expensive go onto a separate list, clearly marked as lower priority.

Business Continuity Planning

What Your Team Actually Does On The Morning It Is Down

Disaster recovery answers how the system comes back. Continuity answers what your people do in the meantime, which is a different question and usually the more urgent one. If the estimating software is unavailable until Wednesday, does the bid go out on paper, does somebody phone the general contractor for an extension, or does the deadline simply pass? Those decisions are far easier to make now than at eight on a Tuesday morning with crews waiting.

A continuity plan that only lists recovery steps is half a plan. The half that matters to your staff is the workaround: which process runs manually, who authorizes it, what gets recorded so nothing is lost when systems return, and who calls the customer. We write both halves using the documentation we already keep, then store it somewhere that is still reachable when the network is not.

Plans name the manual workaround for each process, not only the technical recovery sequence.
Somebody is named for every decision, so nobody spends an outage waiting for permission.
The plan lives somewhere you can still reach when the network itself is unavailable.

Vendor and Third-Party Risk

Your Exposure Includes Everybody Else That You Depend On

Your accounting system is hosted by somebody. Your estimating software holds your bid history. Your ISP carries everything. A subcontractor has a login to your project folder, and a billing company holds your patient records. Each of those is a route into your business that you do not control, and most companies have never once listed them. When one of them has a breach, the notification obligation and the angry client call still land on your desk.

Third-party risk is mostly an inventory problem. Nobody can assess exposure they have not written down, and the list is always longer than expected once you include the small tools a single department signed up for on a credit card. We build the list, note what data each one holds and what access it has, then flag the ones genuinely worth asking some harder questions of.

Every vendor holding your data or holding access gets listed, including tools one department signed up for.
Subcontractor and temporary logins get reviewed regularly, because those are the ones nobody removes on time.
The handful of vendors genuinely worth pressing for their own security answers get flagged for you.

Why Businesses Ask Us To Rank The Risks

An owner can act on three items with prices attached. Nobody can act on a spreadsheet of two hundred findings sorted by a severity score that was calculated without any knowledge whatsoever of how this particular business makes its own money.

Your Work Comes First

Ranking starts from how your company actually earns money, then works backwards to the systems holding that up. A severity score calculated without knowing your business will rank the wrong things first, every single time here.

Numbers Not Adjectives

Each item arrives with a rough cost if it happens and a rough cost to fix, which turns a technical argument into a budget decision an owner can actually make in a single afternoon sitting down.

Short Enough To Fund

The list is short enough to fund. Three sequenced fixes with prices attached get done, while two hundred findings sorted by a severity score get filed away and then reappear on next year’s report entirely unchanged.

Ranked And Revisited

White glove support in risk management means going far beyond the report. The ranked list feeds your IT roadmap, gets revisited whenever something material changes, and every question about any of it reaches an engineer inside thirty minutes.

FAQs About Our IT Risk Management Services

How Do You Work Out What A Single Day Of Downtime Costs?

With you, in a conversation, because the number lives in your business rather than in any tool we own. For a contractor it usually starts with crew hours that still get paid while nobody can work, then the bid that misses its deadline, then the invoicing that slips a week and pushes the cash further out. A clinic counts it in appointments that cannot be seen. The figure does not need to be precise to be useful. It needs to be close enough to tell you whether a fix costing four thousand dollars is obviously worth it or obviously not.

Is This Different From The Vulnerability Scan Our Insurer Already Asked For?

Quite different, and the two work well together. A scan tells you which technical weaknesses exist and grades them against a general scale. It has no idea which of your systems your revenue depends on, so a critical finding on an unused machine outranks a moderate one on the system your crews log into every morning. This work takes those findings, adds the ones a scanner cannot see such as a single person holding all the knowledge, and reorders everything by what it would cost your business.

What If We Decide Not To Fix Something That You Recommended Fixing?

That is a perfectly legitimate outcome and it happens on most engagements. Some fixes cost more than the exposure justifies, and some have to wait for a budget year. What we do is record it as an accepted risk with the date and the reasoning, which is a materially different position from the same gap sitting undiscovered. Insurers and auditors treat a documented decision very differently from an oversight, and it also means the item comes back onto the list when circumstances change rather than being forgotten.

How Often Should This Be Redone Once We Have Done It Once?

The full exercise is worth repeating annually, and the ranked list is worth revisiting whenever something material changes: a new location, a new line of business, a system replacement, or a client contract with security terms attached. The first assessment is the slow one because the inventory has to be built. After that it is mostly an update, since the documentation is already current, which is the practical argument for having a provider who keeps records rather than reconstructing them each time.

You Deserve A Higher Quality of IT Support...

Most owners find out how thin their security was on the day it fails, and how slow their IT company is on the same day. You can find out now instead, on a call that costs nothing, from somebody who will say it plainly.

Call (702) 874-3767 today or click the button below to see firsthand what white-glove IT services look like.

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IT Risk Management Services